Student Services

The Student Services staff is available to assist you weekdays between the hours of 8:30 am and 5 pm Central Time. Hadley is closed in observation of specific U.S. holidays during the year. For a list of hours and holidays, visit Hadley Hours/Holidays.

Contact Student Services to:

  • Update your personal information.
  • Register your new email address.
  • Check available course media.
  • Request a Course Catalog.
  • Enroll in a course.
  • Receive guidance with course selection.
  • Request a materials shipment or transcript.

Mailing Address:
Student Services Dept.
700 Elm St.
Winnetka, IL 60093

• 800-526-9909 (Toll-free United States, Puerto Rico or Canada)
• 847-446-8111 (Others)
• 847-446-9820 (Fax)


Helpful Reminders

Application Update
An updated Enrollment Application is required every five years. You do not need to submit a new application every time you are ready to take a course. If you have submitted an application within a five-year time period, you can request enrollment using our Online Automated Student Information System (OASIS). You can also contact us directly by phone, mail or email to request a course enrollment.

Official Hadley transcripts are available free of charge to all students. For a copy of your transcript or to request that your transcript be sent to a third party, contact Student Services directly using OASIS. Please include the name and address of the recipient in your message.

Certificate of Achievement
A Certificate of Achievement is awarded upon successful completion of most courses. Students residing in the U.S. should expect to receive their certificates within two weeks from the time that the final grade was entered. It may take up to 12 weeks for students residing outside the U.S. to receive this document. Certificates are not awarded for placement tests or assessments.

Additional Course Resources
Your Hadley instructors have compiled additional course-related resources to enhance your learning experience and to provide relevant and timely information. You will find these resources on our website under Additional Course Materials.

Need technical assistance?

If you have a technical question or problem with a Hadley course or with enrollment, email the help desk at If you prefer to leave a voice message, call 800-323-4238 from the United States, Puerto Rico, or Canada. All other students, call 847-446-8111, extension 6690. Please provide your name, area code and telephone number, the course title and a description of the problem you are experiencing. Help desk support is for course-related inquiries only. Unfortunately, we cannot answer general computer-related questions.