April 30, 2019
It's easy to think of places we'd like to go, but it's not always easy figuring out how to get there. In this month's Tech it Out, we'll cover rideshare apps and services such as Uber, Lyft, Go Go Grandparent, and Curb for taxis. We'll explore safely requesting transportation even without a smartphone. If you're curious about these services, or have experiences you can share, tune in to ask questions and share your experiences.
In this Tech It Out discussion, we explore methods of traveling safely by vehicle as a blind or low vision person. The discussion touches on special transportation services provided by individual cities, public transportation such as buses or trains, traditional taxis, and ridesharing services.
When using public transportation, apps such as Moovit can assist in getting directions to a location and determining the best way to get there via bus, train or subway. Because often additional walking will be required after being dropped off by transit, GPS apps such as Blindsquare and Lazarillo are excellent tools for discovering points of interest and getting walking directions to the chosen destination.
For those who prefer to take a traditional taxi, apps like Curb have modernized the experience somewhat. A rider can request a taxi through the app and receive real-time updates on the cab's location and estimated arrival time. Additionally, the rider can pay from within the app rather than depending on the driver to accurately read the meter, followed by either paying cash or using a possibly inaccessible credit card reader.
Though traditional cabs are still available in many places, rideshare services such as Uber and Lyft are rapidly becoming the preferred method of travel for many people. With these services, a smart phone app connects a rider to a driver who uses their personal vehicle to transport passengers to their destination. The app handles every aspect of the transaction, from selecting the pickup spot and destination, to displaying the driver's location and estimated time of arrival, followed by automatic payment from a source set up in the app, and finally an opportunity to rate the driver. The drivers have the ability to rate passengers as well, so poor behavior by drivers and riders alike are reflected in their ratings. Drivers can choose not to transport a passenger whose rating is below a certain level. Riders can see a driver's average rating when a ride is requested, and can choose to cancel if the rating is lower than feels comfortable. If a rider or a driver rates three stars or below on a trip, the driver and rider will not be matched again.
Safety should always be a concern when traveling with someone you don't know, and we discuss ways to maintain safety while using rideshare services. One method is to ask for the driver's company, followed by their name, and determine if this matches the information displayed in the app. In this way, the driver must provide information, rather than confirming information that the passenger discloses. Another safety measure is to share your location with someone on your contacts list. This can be done in both Uber and Lyft. A text message with a link to track location is sent to the designated contact, so they can follow progress.
For those traveling with guide dogs, refusal to transport does sometimes happen, even though both Uber and Lyft have policies against this. If this does happen, the incident should be reported to the company. Additionally, the NFB Uber and Lyft information page contains a link to a survey which can be taken by passengers with service animals after each ride. Both positive and negative experiences can be reported.
For those passengers traveling with wheelchairs, rideshare services accomodate foldable wheelchairs, though there is no guarantee that the driver will assist in transfering the person to the vehicle and folding and stowing the chair. In addition to accomodating foldable chairs, each rideshare has a service dedicated exclusively to transfering those in motorized wheelchairs or scooters. UberWAV is available in many cities, and wheelchair access mode can be enabled within the Lyft app under settings. Once enabled, select "wheelchair mode" when requesting a ride to be connected with a wheelchair-accessible vehicle, or to receive texts about local transport services that support this if Lyft has no wheelchair-accessible vehicles in your city.
While there are a plethora of options for those using smart phones, not everyone prefers this technology and would rather make requests in a more traditional manner. Services such as GoGo Grandparent and Arrive can schedule rides with Lyft and Uber with a phone call. Members of the service sign up, provide a payment method along with their home address and other essential information, and a profile is set up for requesting rides. A consierge fee is charged, in addition to the fee charged by the rideshare service itself, but this can be worth it for those who like the convenience of scheduling a ride by phone. During the discussion, users of GoGo Grandparent indicated that at times their specific instructions, such as which door to drive to for a building with multiple entrances, were not always passed along to the driver, so this is something to be aware of.
Clearly, there is a great deal of information available regarding accessible transportation services. The state of Texas has compiled a guide detailing available options in Texas, which can be requested by calling the Texas Talking Book Program at 800-252-9605. If you are not in Texas, your state may still have a similar transportation guide. Contact your local blindness rehabilitation services office to inquire.
Many of the resources mentioned in these show notes were submitted by Tech It Out listeners. Submissions are always welcome by sending an email to firstname.lastname@example.org.
March 26, 2019
From puzzles to multiplayer role-playing games, the world of gaming is expansive. Let's talk about it! We'll discuss tactile games, smartphone games, and video game consoles, such as Xbox and PlayStation. Share your favorite games and learn some new ones!
In this episode, we cover a number of aspects of accessible gaming, including tactile gaming, pc gaming, smart phone gaming, and console gaming. Here are the resources we discussed.
Accessible game resources
Miscellaneous game information and accessories
- Dots RPG project
- Chaosium, INC.
- Call of Cthulhu RPG
- Bundle of Holding
- Destiny Quest
- Shelby Craig on YouTube
- Super Egg Hunt and others at L-Works Games
- A Hero's Call - Out of Sight Games
- GMA Games
- Interactive Fiction
- Spoonbill Software
- VIP Mud
- Winboard Chess
- Twilight Heroes
- Wrestling Games
- Dice World
- Seven Little Words
- Blindfold Games
- Blindie Match
- Audio Game Hub, iOS and Android
- Multipath, Choose-Your-Own-Adventure
- A Blind Legend
- Crafting Kingdom, iOS and Android
- Knight Commander, iOS
- Fear, iOS
- Six Ages, iOS
- Woven Words, iOS
- Game World for iOS
- Gold Gun, iOS
- Delight Games, iOS and Android
- Choice of Games, iOS
- Hosted Games
- Earplay: iOS, Android, Alexa
- Frotz Text Adventures, iOS
- Chesswise 3 for iOS
- ChessBack for Android
- Ready To Roll RPG Dice, iOS
February 26, 2019
We live in the age of smart TVs, streaming, and voice-guided narration. But with all the options for fun can come confusion. During this Tech it Out, we discussed where to find audio-described content, how to get the most out of a Smart TV, and what the options are for streaming content.
In this episode, we discussed a wide range of topics relating to accessible television entertainment. While the hour-long discussion covered a lot of ground, we feel we barely scratched the surface, so stay tuned for a future "part two" on this topic. In addition to resources discussed directly on the episode, listeners sent in items after the show. Below, find a number of resources for getting started with accessible entertainment.
Accessible Set Top Boxes and DVR
Accessible streaming Hardware
- Actiview app for in-theater or at home
- Blind Mice Mega Mall
- ACB site master list of legally available described audio content
- Interview with Roy Samuelson, audio description voiceover artist
- How to find the Voice Guide on your Samsung TV
- How to find the Voice Guidance feature on your LG TV
- How to use your LG magic remote
- Accessibility for Vizio TVs
Streaming media software and apps
January 29, 2019
There are several tech-enabled tools out there that you can use to act as your visual guide or assistant. Some involve artificial intelligence; others use human assistance. We walked through several options and compared our experiences.
In this discussion, we define what visual interpreter and audio identification services are, and explore how they can be used to make every-day tasks easier and more enjoyable. We covered light detection, using live video with a sighted volunteer to find expiration dates, using a handheld bar code scanner to perform product identification and find instructions, accessible prescription labels, visual feedback on makeup, photo descriptions, and using artificial intelligence to describe a scene or identify colors.
Imagination is the limit when it comes to utilizing these tools in daily life. Here are the resources discussed in this episode.
- Microsoft Seeing AI for iOS
- Envision AI for iOS and Android
- WayAround Programmable Object Tags
- Envision America IDMate Handheld Bar Code Scanner
- Envision America Accessible Prescription Labels, Scriptalk
- Be My Eyes, connecting sighted volunteers with blind users
- Aira Subscription Service, connecting trained sighted agents with blind users
- BeSpecular, take a photo and get a description
- Actiview Audio Description for use in theaters and at home
December 4, 2018
Listen in as Ricky Enger and the Hadley Tech It Out community ask questions and discuss their experiences with digital assistants, like Alexa, Siri and Google.
In this discussion, we learned about several smart assistants, including the Google Home, Amazon Alexa, and Apple's Siri. A brief demonstration of each assistant showcased functionality such as checking the weather, playing podcasts and music, thermostat control, and finding recipes. Here are useful resources for exploring further.
October 30, 2018
Home delivery of restaurant food or meal kits to cook yourself is now easier than ever. There are several options available, depending on your location. We will discuss our experiences using these services as visually impaired diners.
September 25, 2018
Technology today can really make the chore of grocery shopping much easier. Online ordering and home delivery takes much more of the hassle out of the process.
In this discussion, we examine the process of shopping for groceries online. We explore tips and tricks for finding the cheapest and most accessible shopping experience in your area. Resources mentioned in this discussion included services which have existed for quite some time, such as Peapod and Walmart Grocery, as well as relative newcomers such as Instacart and Shipt. As you explore the links below, keep in mind that many of these services also have iPhone and Android apps, so be sure to search your app store for the name of the service you want to use. Note that accessibility and pleasant user experience can differ whether using the websites for the services or using their smart phone apps, so if one experience seems lacking, feel free to try a different platform if available.
Instacart: 888-317-8968 Amazon Disability Hotline: 888-283-1678 This hotline can be used to shop for anything on Amazon, not just groceries.