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Course Listing

To complete this training program, you are required to complete the following ten modules, in the order which they are presented. You must score at least 75% in order to pass each module. Each student may only have two attempts to score a passing grade.

The tuition of $3,499.00 for each trainee covers all courses/modules in the BEPLT program. Current Randolph-Sheppard vendors and rehabilitation professionals may enroll in individual BEPLT courses at a cost of $500.00 per course.

Module 1 — Introduction to the Business Enterprise Program

  1. Before Randolph-Sheppard
  2. History and background -- National and Mini Randolph Sheppard
  3. Randolph Sheppard is a Food Service Priority

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Module 2 — Vending Management

  1. Introduction (Blindness Basics and what systems you will use to support your operation)
  2. Systems
  3. Distributor and Broker Relationships
  4. Storage Facility

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Module 3 — Café Operations

  1. Introduction -- 1974 Expansion
  2. Making the Most of Your Location
  3. ServSafe Requirement
  4. Kitchen Operations

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Module 4 — Developing Systems to Structure and Manage Your Business

  1. Checklist
  2. Quality, Service and Cleanliness
  3. Orientations
  4. Recipe Right

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Module 5 — Sales

  1. Projections
  2. Historical Trends
  3. Building Sales in Your Location
  4. Healthy Menu Options

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Module 6 — Employee Hiring and Development

  1. Recruiting
  2. Interviewing
  3. Hiring
  4. Handbooks
  5. Scheduling

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Module 7 — Labor and Cost of Goods Management

  1. Labor
  2. Developing a Team That Runs by Itself
  3. Cost-of-Goods
  4. Inventory Methods
  5. Choosing Food Distributors

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Module 8 — Customer Service for BEP

  1. Customer Service Isn't a Department
  2. Stories From All Over on How to Do it Best
  3. Creating an Environment of Excellence
  4. Habits From the Best

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Module 9 — Business Processes

  1. DBA
  2. Start-up Inventory
  3. Support
  4. Individual State Agreements
  5. Adaptive Technology
  6. Office Systems
  7. Data Tracking
  8. ServSafe

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Module 10 — Final Examination

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Module 11 — ServSafe: An Introduction

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